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Terms and Conditions

Terms and Conditions

About this Website

There are disclaimers throughout our website stating that Key Malaysia (this website) is an independent entity.

Certifications

Key Malaysia has actually passed strenuous history verification that ensure the validity and the general legitimacy of our business.

Intellectual Property Rights

Other than where otherwise is stated, Key Malaysia is the copyright holder of all the material, design, layout, data, trademark, graphics and company logos under the keymalaysia.com. The matter is protected by United States and International copyright regulations. Key Malaysia will do its highest to preserve our rights, customers, intellectual property, employees, customers and members. We will certainly not wait to take legal action if essential.

Limitation of Liability

Key Malaysia will not be liable for any kind of abnormal or significant loss that result from using, or failure to utilize, the materials on this website or the efficiency of the products, even if Key Malaysia has actually been suggested of the opportunity of such loss.

Personal Use Limitation

The news, emails, articles, information, products and services offered by Key Malaysia are for your personal and non-commercial use. You shall not twist, copy, share out, transfer, exhibit, restructure, execute, circulate, produce derivative jobs from, license, or sell any sort of details, or various other content, service or products acquired from Key Malaysia without the express written consent from us.

Typographical Errors in Payment

On the occasion that Key Malaysia’s product and services are mistakenly noted at a wrong price, we reserve the right to refuse or revoke any sort of orders detailed at the wrong price. Key Malaysia has the rights to decline or cancel any sort of such orders whether or not the order has been verified and your charge card billed. In case your credit card has actually been billed, a complete refund will be released in the amount of the incorrect cost.

Refund and Cancellation Policy

  • The refund percentages are for the shelf rates mentioned and not for the amount paid; the refund percentages are applicable only if the complete shelf rates of the products are paid without any balance. Applicants would not be eligible for the refund percentage even if they fall in one of clause if they haven't paid the complete shelf rate mentioned.
  • If any amendment is noticed in Malaysia Immigration Policy after the submission of application, and if the client's profile is not eligible after the amendment, client agrees to either transfer to other opportunities without extra cost or will be eligible for a refund of 100%.
  • Key Malaysia has a zero tolerance policy for charge backs. Any sort of applicant that disputes a payment after getting the service or processing the application will certainly be blacklisted and disqualified from the use of our service
  • Company is not responsible for the delay caused by any limitation/restriction from Malaysia Immigration
  • Applicant agrees and realizes that, under the Malaysia Immigration Process, Applicants Visa approval is subjected to the decision of the concerned authorities, and Key Malaysia has no control on it.
  • Key Malaysia is not liable for refund of any fees/payments which have been paid to any other body like; Assessing Bodies, Immigration Authorities, Embassy/Consulate/High Commission, local bodies etc.
  • The applicant agrees that the immigration process includes showing enough funds for the visit to Malaysia if applicable, the applicant undertakes to provide such requirement as required by the concerned immigration authorities, and failure to such shall not make Key Malaysia liable for any refund of the service charges or part thereof.
  • In case of the visa being rejected on the following grounds, no refund will be made.
    • If the applicant fails to attend the visa interview (if required). It will be at the own cost of the applicant.
    • If the applicant fails to provide the extra requirements, which was advised from Visa Authority to be submitted at a later stage.
    • If the applicants gives wrong information.
    • If the applicant submits fraudulent records.
  • Key Malaysia has the right to terminate its services without refund of service fee if the applicant:
    • If the applicant fails provide all documents within the specific time from the date of his/her application, which is normally within 1 month.
    • Tries to threat the name of Key Malaysia in what so ever manner, which tampers the business or reputation of Key Malaysia.
    • If applicant doesn't answer to the mails and call made by Key Malaysia for more than a month.
    • Backs out due to personal issues.
  • If your request for refund falls under the acceptable terms and conditions of Key Malaysia, and the service agreement, the time taken to process such a request would be 4/5 working days. Refund payments made will be issued generally the same way Key Malaysia received the fees.
  • Key Malaysia takes realistic actions to safeguard personal details (as defined under the Privacy Act) gathered by Key Malaysia from misuse and loss, and from unauthorized accessibility, modification or acknowledgment. Key Malaysia may utilize and disclose the Applicant’s details for the primary purpose for which it is accumulated, for reasonably anticipated secondary purpose which is associated with the main purpose and in other conditions authorized by the Privacy Act. In general, Key Malaysia will certainly disclose the Applicant’s personal information for the following reasons:
    • To conduct our business
    • To provide and market our services
    • If applicant doesn't answer to the mails and call made by Key Malaysia for more than a month.
    • To communicate with the Client
    • To comply with our legal obligations
    • To help us manage and improve our services

Modifications to the Terms and Conditions

Key Malaysia preserves the rights, at its discernment, to adjust our Terms and Conditions at any time. By purchasing any type of product detailed on our website, you hereby agree to all terms and conditions listed in this document. You hereby agree not to dispute these terms under any situation.

Immigration Affirmation

Applicant recognizes that it is his/her obligation to abide by the above terms and conditions that Key Malaysia reserves the right to authorize and to end their services whenever if the candidate falls short to abide by the terms and conditions if they find that the information supplied by the candidate is found to be untrue/incomplete. The applicant agrees to read and understand the adhering terms and conditions and also agrees to follow the very same.

  • Key Malaysia agrees to render the following services to the above mentioned applicants:
  • Key Malaysia will certainly help the applicants to know the processing time, funds and procedures of filing the application.
  • Key Malaysia will offer a existing checklist of the documents that are to be sent while filing the application.
  • Key Malaysia will certainly help the applicant to fill all the application form properly.
  • Normal updates on the applicant's status of Application will be provided by the concerned person by an email.
  • All the documents submitted to Key Malaysia will not be returned as we never need the original papers to be sent out to our office, we would certainly require the scanned/photo copies of the real documents to complete the procedure. Any type of case for returning these will certainly not be possible.
  • Key Malaysia does not guarantee any kind of jobs to the applicant.
  • Key Malaysia nor its staff members are liable for any type of documents/information tampered by the applicant is discovered to be unreal, untrue or fabricated at a stage by any kind of authority and the applicant shall be solely accountable for prices and effects emerging thereof.
  • Applicant additionally proclaims that all the records and information supplied at the time of visa application are true and recognize that none of the files is produced by Key Malaysia. If the candidate is rejected as a result of any kind of document created along with the visa application, the applicant accepts to face the effects without any kind of involvement of the company.
  • Key Malaysia is not liable for any sort of travel, lodging arrangements for the
  • The concerned Visa Authority keeps altering the procedures of accepting applications and Key Malaysia have no command on the same. These should include:
    • Asking the candidate to come for a personal meeting.
    • Asking the candidate to get some extra documents or get them proven.
    • Raising charges in these cases the candidate agrees to take the responsibility of satisfying the very same.
If you have any questions about this Terms and Conditions please contact keymalaysia.com customer care by email at visa@keymalaysia.com
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