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Key Malaysia Privacy Policy

About This Website Privacy Policy

This policy on privacy explains how we protect your personal information. This privacy statement applies only to information collected by this website. It will inform you about the following:

  • What choices are available to you regarding the use of your data?
  • There are security procedures in place to protect against the misuse of your information.
  • How can you correct any inaccuracies in the information?
  • What personally identifiable information is collected from you through the website, how is it used, and with whom is it possibly shared?


Key Malaysia has actually passed strenuous history verification that ensures the validity and general legitimacy of our business.

Intellectual Property Rights

Key Malaysia holds all copyrights for material, design, layout, data, trademarks, graphics, and company logos on keymalaysia.com, protected by US and international regulations. The company is committed to preserving its rights, customers, intellectual property, employees, customers, and members, and will take legal action if necessary.

Limitation of Liability

Key Malaysia is not liable for any loss or significant damage resulting from the use or failure to use the materials on their website or the efficiency of their products, even if they have been advised of the possibility of such loss.

Personal Use Limitation

Key Malaysia's news, emails, articles, information, products, and services are for personal and non-commercial use. Users are prohibited from redistributing, copying, sharing, reshaping, distributing, creating derivative jobs, licensing, or selling any content, service, or product obtained from Key Malaysia without written consent.

Typographical Errors in Payment

Key Malaysia reserves the right to refuse or revoke any order if its products and services are incorrectly listed at the wrong price, regardless of whether the order has been verified and your credit card has been billed. If your credit card has been billed, a full refund will be issued for the incorrect cost.

Refund and Cancellation Policy

The refund percentages are based on the shelf rates mentioned, not the amount paid. They only apply if the complete shelf rates of the products are paid without any balance. Applicants are not eligible for refunds if they don't pay the mentioned shelf rate.

If Malaysia Immigration Policy changes after application submission, and the client's profile isn't eligible, they can transfer to other opportunities at no extra cost or receive a 100% refund.

Key Malaysia has a zero-tolerance policy for chargebacks, requiring applicants who dispute payments after receiving or processing services to be blacklisted and disqualified from using our services.

The company is not responsible for the delay caused by any limitation or restriction from Malaysia Immigration.

The applicant acknowledges that their visa approval under the Malaysia Immigration Process is subject to the decision of the relevant authorities, and Key Malaysia has no control over it.

Key Malaysia is not liable for refunds of any fees or payments that have been paid to any other body, like assessing bodies, immigration authorities, embassies, consulates, high commissions, local bodies, etc.

The applicant agrees to provide sufficient funds for their visit to Malaysia, and Key Malaysia will not be liable for any refund of service charges if they fail to meet the immigration requirements required by the authorities.

In the event that the visa is rejected on the following grounds, no refund will be made:

  • If the applicant fails to attend the visa interview (if required), It will be at the applicant's own cost.
  • If the applicant fails to provide the extra requirements, which were advised by the Visa Authority to be submitted at a later stage,
  • If the applicant gives the wrong information,
  • If the applicant submits fraudulent records.

Information Collection, Use, and Sharing

  • Key Malaysia exclusively collects and uses data provided to them through email or direct communication, and assures that they will not rent or sell this information to any other parties.
  • We will use your information to respond to your inquiry and will not share it with any third party outside our organization except for fulfilling your request, such as shipping an order.
  • We may contact you via email in the future to inform you about specials, new products or services, or policy changes unless you expressly request otherwise.

The information you may observe and manage

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change or correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.


Key Malaysia takes measures to protect your sensitive information, ensuring its protection both online and offline when submitted through our website.

We ensure the security of sensitive information, such as credit card data, by encrypting and transmitting it securely. We use a government-approved payment gateway for processing, ensuring the security of your credit card and other details. To verify this, look for a closed lock icon at the bottom of your web browser or "https" at the beginning of the payment page's address.

Key Malaysia uses encryption to protect sensitive online information, but also offline. Only employees needing the information for specific jobs, like billing or customer service, can access it. The computers and servers storing this information are kept secure.


Our privacy policy may change from time to time, and all updates will be posted on this page.

To inquire about this privacy policy, please contact keymalaysia.com customer care via email at visa@keymalaysia.com.