Malaysia Visa Frequently Asked Questions

What documents are required for the eNTRI Registration China?

Applicant must ensure the following documents are valid prior to apply for an eNTRI:

• Passport with validity of at least 6 months
• Latest passport size photo
• All eNTRI Note travelers are only permitted to depart from People’s Republic of China (including Hong Kong and Macau) flights to Malaysia or via Singapore, Thailand or Brunei.
• Flights departing from Taiwan and other countries to Malaysia are not permitted.
• All eNTRI Note travelers returning from Malaysia is only permitted a direct flight back to People’s Republic of China (including Hong Kong and Macau) or via Singapore, Thailand or Brunei only.

What are the documents that may be checked upon my arrival at the Malaysia’s Entry Checkpoint?

The following documents are required to be presented upon arrival at the Malaysia’s Entry checkpoints:

• eNTRI printout
• Passport
• Boarding pass
• Sufficient funds (Cash/Debit or Credit Cards with UnionPay logo/Travellers Cheque)
• Confirmed returned flight tickets

From which country is I required departing in order for me to enter Malaysia by eNTRI?

All eNTRI Note holders are only permitted to depart from People’s Republic of China (including Hong Kong and Macau) into Malaysia via direct flights or via Singapore, Thailand or Brunei.

• Applicants with direct flights from People’s Republic of China (Hong Kongand Macau) enter to and exit from Malaysia via the following options:
  

  By Air

  • Kuala Lumpur International Airport, Sepang (KLIA & KLIA 2)
  • Penang International Airport, Penang
  • Langkawi International Airport, Kedah
  • Melaka International Airport, Melaka
  • Senai International Airport, Johor
  • Kuching International Airport, Sarawak
  • Miri International Airport, Sarawak
  • Kota Kinabalu International Airport, Sabah
  • Labuan International Airport, Federal Territory of Labuan

  By Land

  • Sultan Iskandar Building Immigration Checkpoint, Johor
  • Sultan Abu Bakar Checkpoint, Johor
  • Padang Besar Checkpoint, Perlis
  • Bukit Kayu Hitam Checkpoint, Kedah
  • Sungai Tujuh Immigration Checkpoint, Sarawak
  • Tedungan Immigration Checkpoint, Sarawak
• Applicants with direct flight from People’s Republic of China (including Hong Kong and Macau) and enter/exit Malaysia via Singapore, Thailand or Brunei via the following options:

  By Air

  • Kuala Lumpur International Airport, Sepang (KLIA & KLIA 2)
  • Penang International Airport, Penang
  • Langkawi International Airport, Kedah
  • Melaka International Airport, Melaka
  • Senai International Airport, Johor
  • Kuching International Airport, Sarawak
  • Miri International Airport, Sarawak
  • Kota Kinabalu International Airport, Sabah
  • Labuan International Airport, Federal Territory of Labuan

  By Land

  • Sultan Iskandar Building Immigration Checkpoint, Johor
  • Sultan Abu Bakar Checkpoint, Johor
  • Padang Besar Checkpoint, Perlis
  • Bukit Kayu Hitam Checkpoint, Kedah
  • Sungai Tujuh Immigration Checkpoint, Sarawak
  • Tedungan Immigration Checkpoint, Sarawak
• Applicants with flights other than the above options and departing from other countries into Malaysia are not permitted.
• All applicants are only permitted to return from Malaysia via a direct flight to People’s Republic of China (including Hong Kong and Macau) or via Singapore, Thailand or Brunei only.

How long before my travel date should I apply for eNTRI? Can I apply for eNTRI 24 hours before departure?

We advise you to apply for eNTRI registration at least 12 hours before your departure to Malaysia. If you fall in urgent time frame then you can apply least 1 hours before your departure to Malaysia and we will process your eNTRI as urgent basis.

How long will my eNTRI Note be valid for?

The validity period of your eNTRI Note is 3 months from your eNTRI issuance date.

How many days can I stay in Malaysia with an eNTRI Note?

You are allowed to stay up to a maximum of 15 days with the eNTRI Note. It is your responsibility to stay in Malaysia within the stipulated time. If you stay more days than your stipulated time you will be subjected to Malaysian Laws.

Should I re-apply for a new eNTRI if my departure date changes but the new date is within 3 months?

No. You do not have to re-apply for a new eNTRI within 3 months from the approved visa issuance date by the Department of Immigration Malaysia to enter Malaysia.

Should I re-apply for new eNTRI if my departure date changes and the new date is after 3 months?

Yes. You will need to re-apply a new eNTRI since the approved visa issuance date by the Department of Immigration Malaysia to enter Malaysia is valid for 3 months only.

Can I apply for eNTRI (Tourism) if I am currently travelling in another country?

No, PRC passport holder tourists are required to apply their eNTRI (Tourism) from their country of origin only.

The information on my approved eNTRI does not fully match the information on my travel document. Can I enter Malaysia with the eNTRI?

No. Your eNTRI note will be considered invalid.

Upon receiving my eNTRI Note, I have realized that some of the information that I provided was wrong and needs corrections. What should I do?

Once the eNTRI Note has been issued an applicant is not allowed to reapply for an eNTRI within 3 months. So, You will need to apply for an eVISA in order to get into Malaysia.

Can I amend any wrong information in my eNTRI Note?

eNTRI Note application cannot be changed, cancelled or refunded after the payment is made as your application has been submitted to the Malaysian Immigration system.

Moreover, the applicant cannot reapply for eNTRI visa within 3 months as it is required that applicant have to wait for the cooling period to end first in order to reapply again.

Can I get a refund if I do not utilize my eNTRI?

No. After the eNTRI Note is issued applicant will no longer get any refund whether applicant use it or not.

If I already have an eNTRI Note, which entry & exit checkpoint will be allowed to enter and exit Malaysia?

• Applicants with direct flight from People’s Republic of China (including Hong Kong and Macau) or enter and exit Malaysia via Singapore, Thailand or Brunei via the following options:
  

  By Air

  • Kuala Lumpur International Airport, Sepang (KLIA & KLIA 2)
  • Penang International Airport, Penang
  • Langkawi International Airport, Kedah
  • Melaka International Airport, Melaka
  • Senai International Airport, Johor
  • Kuching International Airport, Sarawak
  • Miri International Airport, Sarawak
  • Kota Kinabalu International Airport, Sabah
  • Labuan International Airport, Federal Territory of Labuan

  By Land

  • Sultan Iskandar Building Immigration Checkpoint, Johor
  • Sultan Abu Bakar Checkpoint, Johor
  • Padang Besar Checkpoint, Perlis
  • Bukit Kayu Hitam Checkpoint, Kedah
  • Sungai Tujuh Immigration Checkpoint, Sarawak
  • Tedungan Immigration Checkpoint, Sarawak
• All applicants are only permitted to return from Malaysia via a direct flight to People’s Republic of China (including Hong Kong and Macau) or via Singapore, Thailand or Brunei via the following options:

  By Air

  • Kuala Lumpur International Airport, Sepang (KLIA & KLIA 2)
  • Penang International Airport, Penang
  • Langkawi International Airport, Kedah
  • Melaka International Airport, Melaka
  • Senai International Airport, Johor
  • Kuching International Airport, Sarawak
  • Miri International Airport, Sarawak
  • Kota Kinabalu International Airport, Sabah
  • Labuan International Airport, Federal Territory of Labuan

  By Land

  • Sultan Iskandar Building Immigration Checkpoint, Johor
  • Sultan Abu Bakar Checkpoint, Johor
  • Padang Besar Checkpoint, Perlis
  • Bukit Kayu Hitam Checkpoint, Kedah
  • Sungai Tujuh Immigration Checkpoint, Sarawak
  • Tedungan Immigration Checkpoint, Sarawak
• Applicants with flights other than the above options and departing from other countries into Malaysia are not permitted.

Does my eNTRI Note guarantees me to enter Malaysia?

No. eNTRI Note for Tourism purpose does not guarantee your entry to Malaysia as it is subjected to the approval of the Department of Immigration Malaysia at the Malaysian entry-exit points.

Can I still use my eNTRI if I have changed my travel flight date?

Applicant can still use their eNTRI even if applicant’s travel flight date changed given that it is within the 3 months from the eNTRI Note was issued. Applicants do not need to re –register within the time period but if the change of travel date is later than 3 months, applicants are required to re-register anew eNTRI Note.

It is important to mention that once the eNTRI Note has been issued an applicant is not allowed to reapply for an eNTRI within 3 months. So, You will need to apply for an eVISA in order to get into Malaysia.